Contact information

Contact Us

We’d love to hear from you. Whether you have a question about a product, need help with an order, or want to discuss business enquiries — our team is here to help.

Customer Support

Support Hours: Monday to Friday, 10:00 AM – 5:00 PM (AEST/AEDT) (excluding public holidays)

Email: support@exyon.com.au
Phone: 1800 431 524

We aim to respond to customer support enquiries within 1–2 business days.

Order Tracking

If you’ve placed an order, tracking details will be sent to you once your order has been dispatched. Please check your dispatch/confirmation email for your tracking number (if tracking is available for the service used).

If you can’t locate your tracking details, email support@exyon.com.au with your order number.

General Enquiries

For business opportunities, bulk orders, partnerships, or general feedback:

Email: hello@exyon.com.au

Our Business Details

Exyon Pty Ltd (trading as Exyon Marketplace)
ABN: 73 644 368 507
Address: 12/105 Cochranes Rd, Moorabbin VIC 3189, Australia